Privacy Policy

1. Data controller

For all activities related to Creative Reset Retreat Days, the data controller is xlaxyrondroz, operating at 4624 144th St, Urbandale, IA 50323, United States.

You can contact us regarding privacy by using the details listed above or through the contact form on this website.

2. Personal data we collect

We collect and process personal data that you choose to share with us in connection with Creative Reset Retreat Days, including:

• Contact details: your name, email address, and, if you choose, your phone number.
• Booking details: your preferred dates, retreat format, number of participants, and any notes you include about your context.
• Communication content: messages you send via the contact form or by email related to Creative Reset Retreat Days.
• Technical data: basic information about how you use the website, such as pages visited and device type, collected through essential cookies and similar technologies.

3. How we use your data

We use personal data connected to Creative Reset Retreat Days only for clear and limited purposes, including:

• Responding to your inquiries about Creative Reset Retreat Days and providing information you request.
• Managing reservations, confirmations, and practical details for your retreat day.
• Sending follow-up messages related to the specific retreat day you attended or asked about, such as reminders of your plans and feedback invitations.
• Improving the website experience and understanding general interest in Creative Reset Retreat Days, using aggregated, non-identifying information.
• Complying with legal, accounting, or administrative obligations that apply to our operations.

4. Legal bases for processing

Depending on the situation, we rely on the following legal bases for processing data connected to Creative Reset Retreat Days:

• Consent: when you tick the consent box on the contact form, you allow us to process your details so we can respond to your message.
• Legitimate interests: we may process limited technical and usage data to maintain and improve our website and retreat planning processes in a way that respects your rights.
• Legal obligations: we may store certain records when required by applicable law, such as basic booking or payment records.

5. Data retention

We keep contact and communication data for as long as we reasonably need it to respond to your inquiries and manage ongoing relationships related to Creative Reset Retreat Days.

When data is no longer necessary for these purposes, we either delete it or anonymize it so it can no longer be linked back to you.

6. Data sharing and service providers

We do not sell your personal data. We share it only when necessary to run Creative Reset Retreat Days or maintain this website, such as with:

• Website hosting and infrastructure providers that keep this website available and secure.
• Email and communication tools we use to send and receive messages related to Creative Reset Retreat Days.
• Professional advisors such as accountants or legal professionals, where necessary and subject to confidentiality obligations.

When we work with service providers, we require them to protect your data and use it only for the tasks we have agreed.

7. International transfers

Because our operations and service providers may be based in different locations, your data related to Creative Reset Retreat Days may be processed in countries other than your own.

When we transfer data across borders, we take care to use reasonable safeguards in line with applicable data protection standards.

8. Your rights

Depending on your location and applicable law, you may have rights over your personal data related to Creative Reset Retreat Days, such as:

• The right to request access to the personal data we hold about you.
• The right to request corrections if your personal data is incomplete or inaccurate.
• The right to request deletion of certain personal data, subject to legal requirements.
• The right to ask us to limit how we use your personal data in specific situations.
• The right to object to certain types of processing based on your specific circumstances.
• The right to withdraw your consent at any time where processing relies on consent.

To exercise any of these rights, contact us using the details at the top of this Privacy Policy and describe your request clearly so we can respond efficiently.

9. California Consumer Privacy Act (CCPA) rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know: You have the right to request information about the categories and specific pieces of personal information we collect, use, and disclose.
• Right to delete: You have the right to request deletion of your personal information, subject to certain exceptions.
• Right to opt-out: We do not sell your personal information. If we ever change this practice, we will provide a clear opt-out mechanism.
• Non-discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise your CCPA rights, please contact us using the contact information provided at the top of this Privacy Policy. We will respond to your request within 45 days as required by law.

10. Children's privacy (COPPA)

Creative Reset Retreat Days are designed for adults and professionals. We do not knowingly collect personal information from children under the age of 13.

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Cookies and similar technologies

Our website uses cookies and similar technologies to function correctly and to remember certain choices related to Creative Reset Retreat Days.

Essential cookies support basic features such as remembering that you have seen the privacy notice so it does not appear every time you visit the site.

For more detail on the cookies we use and the choices you have, please review our separate Cookies Policy.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect adjustments in how we run Creative Reset Retreat Days or changes in legal requirements.

When we publish an updated version, we will revise the date at the top of this page. If changes are material, we may also highlight them on the website.